Customer  Service
Satisfaction Is Our Promise
contactnohea@gmail.com
Shipping & Handling
All items are shipped through USPS First Class Mail or Priority Mail, a nominal handling fee is added.

Tracking will be available through Paypal when your item ships. We are not responsible for mail once it has been shipped the best we can do is provide tracking information. Once your order is picked up by The United States Postal Service it is out of our hands. If you want you order shipped through a different carrier please email us with your shipping information and we will contact you with the details & cost once we have the information. You will get a response within 24 hours.

Turn around times:  First Class 4-7 days.  Priority Mail  3-5 days. Please allow an extra days for production & handling. Expect a minimum total of 5-8 business days (depending on how product is shipped). In the event that your order cannot be shipped within the described time, we will contact you immediately with alternatives.

1-3   Bars     First Class Mail
4 &Up         Priority Mail

Minimum Shipping Cost (approximate)
One soap bar $3.95;  2 bars 7.50;  3-4 plus bars only $9.25 & 5 or more $12.00...shipping(domestic USA).

Promotional Kits / Gift Package & odd shaped item offers may have different individual shipping cost. You are able to get a shipping cost prior to check out by entering your zip code box to calculate your shipping cost.

 
Upon request...we ship International customers on a case by case basis.

Wholesale Orders, International Shipping & others Cuntomer Service questions, please contact Solomon at:    contactnohea@gmail.com


Oahu Clients
You may also call Christie at 808.498.8527 to place an order. We can set a time & place to meet,
saving on the shipping cost and providing personal customer service. Deliveries will be scheduled
for the nearest Friday or Saturday so long as it is ordered no later than the same Wednesday day of
that week. A rush order (next day) delivery service carries a $12.00 delivery fee. Minimum order
or $25 for Free Delivery. Orders $10-24.99 carries a $3.00 surcharge. Next day "rush"delivery carries
a $12.00 surcharge for any order under $100.00.


Returns
If for some reason we have shipped in error or product is damaged inside the box without any exterior packaging damage, email us and we will resolve the issue with you to your satisfaction.We will need a picture of the product & packaging, attached to the email.

If products shipped to you are damaged during the shipping process please direct your concerns to the carrier. These type of incidents are not available as returns.

Product
All of our soap bars are hand made and "cold" processed right here in the islands...with Aloha & Sincere Shopaholics. Our hope is that you will become customers with us for years to come. Your complete satisfaction is our goal. If for any reason you are not, please do not hesitate to contact us...we will make it right!

Please do not hesitate to email us with any other request...thank you for considering Nohea Beauty Bar Hawaii.

A Warm Aloha & Mahalo!

Copyright   Nohea Beauty Bar Hawaii   2017